How To Create & Activate A DSTV Now Account

Time needed: 6 minutes

This is a guide on how you should create and activate your DStv Now account. After activation, you shall be able to access DStv channels and services.

  1. Go to the official DSTV Registration page

    Visit the DSTV official account

  2. Signing Up

    Click  the ‘Sign Up’ button on the homepage

  3. Registration prompt

    Upon clicking the sign up button, a registration page will be opened

  4. Select Nationality

    Remember to hit the dropdown menu button to choose your respective country

  5. Add e-mail

    Fill the first box with your Email

  6. Add mobile no.

    Fill your phone number (no country code)

  7. Set Password

    Choose and decide on a secure and memorable password for your DSTV NOW account. The password must be hard to guess and contain a minimum of 6 characters

  8. Terms and Conditions

    Make sure you read through the terms and conditions before completing your sign up

  9. Confirm details

    Last but not least, remember to go through your data to make sure it’s accurately filled

  10. Complete Sign-Up

    Submit the registration by hitting the ‘Create Account tab 

  11. Creating your DSTV now account online

    After creating your DStv now account, this is how to activate your DStv Now account online

  12. Go to the DSTV now website

    Visit DStv now website address

  13. Select ‘sign up

    From the middle of the DStv Now website, select the sign-up option to start creating your DStv Now account online.

  14. Choose your country

    On the DStv now sign up page, start by selecting your country.

  15. Enter your email address

    Next, enter your email address to use on your DStv Now account.

  16. Enter your mobile number

    Now enter your mobile phone number to help you confirm the creation of your DStv Now account. Do not include your country code.

  17. Enter your password

    Enter your DStv NOW password. Enter a password that is easy to remember but hard to guess or crack.

  18. Read and accept the DStv now terms and conditions

    Read the provided DStv now terms and conditions and accept them

  19. Click on sign up

    Finish creating your DStv Now account online by clicking on ‘sign up’ Congratulations, you have created your DStv account online.

Being one of the most popular Multichoice products, DSTV has gained vast subscriptions across the globe. All DSTV users must have a DSTV account that gives them access to the various packages and DSTV dealers as well. Creating a DSTV now account is a ‘piece of cake’ do-it-yourself task.

Recently, many subscribers have reported a difficult time trying to create a DSTV account and activate their decoder. Here, we’ve committed this article to show you how to create and activate a DStv account- a step-by-step guide. However, there are a number of requirements you need to consider before starting your sign-up for DSTV.

How to create and activate a DSTV Now account- VIDEO

How to create and activate a DSTV Now account- VIDEO

DSTV Account Sign-Up Requirements

  1. Smartphone, Mac IOS, Laptop (with working internet)
  2. A stable internet connection
  3. A DSTV account
  4. An Email address
  5. Security password
  6. Mobile phone number
how-to-create-and-activate-a-DStv-now-account
Creating and activating your DSTV Now account

How to create a DSTV account

Here is the guideline for signing up for your DSTV account step by step:

how-to-create-a-dstv-now-account
how to create a DSTV Now account step by step

Use the steps above to sign up for a Now DSTV account, and start enjoying premium entertainment and other TV coverage experiences across the globe.

How to register for DSTV Now Account on the phone

Creating a DSTV Now profile on your phone will require you to download and install the DSTV app first. Moreover, the DSTV Now app provides an amazing user interface that favors the user’s experience. Below are the steps you should follow:

how-to-activate-DStv-now-account
How to register for DSTV Now account on your phone

How To Activate Your DSTV Now Account Via Phone

  1. Visit your phone’s play store or AppStore 
  2. Go to the search panel and search ‘DSTV Now
  3. Find and click on the official app
  4. Download and install the app
  5. Upon finishing the installation, launch the app
  6. Follow the instructions prompted on the screen and fill in the required information
  7. Following a successful registration, you can now easily link your DSTV Now to your MultiChoice account

How To Activate DSTV Now Account After Making Payment

  1. To activate your DSTV account upon making your payment
  2. Type ‘RA Smartcard No.’
  3. Send it to 30333.
  4. You should leave no space or insert any punctuation in between the code.
  5. To activate your DStv account in Kenya do the following;
  6. Go to your email and create a new email
  7. Write to the DStv team that you want to activate your DStv account
  8. Remember to attach the activation forms with the Email Address.
  9. Send the email to [email protected].
  10. The dstv team shall help you have your DStv account activated.

Steps to take when facing problems with your DSTV registration

In some cases, subscribers might follow the steps outlined above but still end up in vain. Here is what you should do to counter this problem:

  • Ensure you have a working DSTV Now account
  • Make sure the phone number and email address you are using are configured with your MultiChoice account
  • Make sure you have a functioning internet connection
  • Try refreshing the DSTV website in case of server errors
  • Check your details to ensure they are accurately filled

Devices Adaptable with the DSTV-Now App

Now that you have mastered how to create and activate a DStv account- step by step; you need to know devices that are compatible with a DSTV Now account. DStv Now allows users to watch their favorite shows, movies, and series from their devices. However, there are specific devices compatible with this DSTV service:

  • Android smartphones ( Minimum 4.1 version)
  • A Macbook or Mac computer
  • iPad version iOS 9 and above
  • iPhones version iOS 9 and above
  • iPod version iOS 9 and above
  • Android TV’s 4.1 version and above
  • 4.1 and above version tablets

DStv Now app for PC & Laptops

You can also download the DStv Now app for PC by visiting your Mac store or Microsoft store, and clicking ‘DSTV Now for PC’. Find the official app, download it, and install it on your PC to start enjoying your packages on your desktop. This text is a simple guideline on how to download and install the DStv Now app on your PC/Laptop.

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How to install DSTV Now App on a PC or Laptop

DStv Now App for your smart Android TV

Here are the steps you should take to install this application on your smart TV:

  1. Make sure your device is connected to a working internet
  2. Visit the TV Appstore and search ‘DSTV Now app’ on the search bar
  3. As soon as the application is installed, it will prompt a code on the screen. In the meantime, open a browser and visit https://now.dstv.com/tv then sign in to your account
  4. Upon successful login, dial the code on your TV screen on the web and hit the ‘Sign in’ button on the TV
  5. The Now DSTV app will launch and be live on your TV device

DStv Now Customer Care Contacts

How to create and activate DSTV Now account faqs

How do I activate my DSTV?

The process of activating your DSTV upon making your payment is quite simple. All you have to do is type ‘RA Smartcard No.’ and send it to 30333. You should leave no space or insert any punctuation in between the code.

How do I register a new DSTV Decoder?

To register your new DSTV decoder, you should visit the official DSTV Website and create your ‘Connect’ account. Hit the ‘Register’ button at the top right of the page and follow the registration prompts to complete your registration.

How do I download DSTV Now App on my PC or Laptop?

You can download the DStv Now app for PC by visiting your Mac store or Microsoft store, and clicking ‘DSTV Now for PC’. Find the official app, download it, and install it on your PC to start enjoying your packages on your desktop. 

How do I install and use DSTV Now App on Android?

Follow the simple steps illustrated below to install and access your DSTV Now app on your Android TV or Smartphone:
1. Make sure your device is connected to a working internet.
2. Visit the TV Appstore or Smartphone and search ‘DSTV Now app’ on the search bar.
3. the application will prompt a code on the screen as soon as the application is installed. In the meantime, open a browser and visit https://now.dstv.com/tv then sign in to your account.
4. Upon successful login, dial the code on your TV screen on the web and hit the ‘Sign in’ button on the TV.
5. The DSTV Now app will launch and be live on your Android TV device or smartphone immediately if your log-in was successful. You can now enjoy your DSTV package channels online; on your Smart TV or even watch on your Android phone.

How do I open a DStv account on my phone?

To open a DSTV account on your phone, follow the steps we’ve given you in the guide below:
1. Visit your phone’s play store or AppStore.
2. Go to the search panel and search ‘DSTV Now.
3. Find and click on the official app.
4. Download and install the app.
5. Upon finishing the installation, launch the app.
6. Follow the instructions prompted on the screen and fill in the required information. After successful registration, you can now easily link your DSTV Now Account to your MultiChoice account.

How do I link my smart card to DSTV Now?

All DSTV users can either unlink or link their smartcards easily online on the DSTV website. Visit the official page then sign in to your ‘Connect Profile’. Upon logging in, click the Subscriptions tab and select the ‘Link‘ option to connect your Smartcard to DSTV now.

Why can’t I register the new device on DSTV Now?

If you’re facing a difficult time registering a device on DSTV Now, the problem might be inaccurate or invalid login credentials. If your DSTV account keeps prompting ‘Device Not Registered’; you need to log out of your DSTV Now and sign back in using your credentials. After signing in, you can now go to the DSTV Now settings and manage the authorized streaming devices from there.

Can I activate my DStv decoder online?

Currently multichoice does not have the option for activating your DStv decoder online. To have your DStv decoder activated, reach out to the DStv customer care service team and let them help you activate your DStv decoder today.

How long does it take to create and activate a DStv decoder?

It takes between 5 to 30 minutes to get your DStv account created and activated.

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