Sometimes, even after paying for the KPLC tokens number, the tokens are delayed or do not come completely. In case you find yourself in this situation, we prepared this quick guide on how to get or retrieve your kplc token number. Using the below method, you shall receive your kplc token number almost instantly. 

Steps on how to get or retrieve Kplc tocken number 

  1. Go to your phone’s dial pad and key in *977# then call 
  2. Among the options, select the prepay service option – tokens 
  3. Next, select the option for ‘latest tokens 
  4. Among the displayed options, select your meter number 
  5. Next, there shall be displayed the last 3 recent tokens for your meter number. Choose the latest and you are good to go. 

This is how to get or retrieve Kplc token number. We hope you have now gotten your delayed kplc token number.  

In case you have any queries, we included the KPLC customer care contacts below.

Kplc customer care contacts in a table 

Name Contact
Kplc customer care contacts – phone numbers0711 031 000 
KPLC email address[email protected] 
Kplc customer care website
Kplc customer care Twitter handle@KenyaPower_Care 
Kplc official Facebook customer care

Here is the full guide to kplc customer care contacts. We have touched on the best way to reach kplc and get an instant reply.

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